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• Flood Recovery Information
The following tips may be helpful to residents returning to flood-damaged areas.
Beware of Hazards, check for damage, including structural damage before re-entering your home. Contact the appropriate professionals immediately if you suspect damage to water, gas, electric and sewer lines. Throw away water-damaged food including canned goods that have come in contact with floodwaters. Boil water until local authorities declare the water supply safe to drink.
File your Flood Insurance Claim. Call your agent who handles your flood insurance to file a claim. Have the following information with you when you place your call:
- the name of your insurance company (your agent may write policies for more than one company).
- your policy number.
- a telephone number/e-mail address where you can be reached.
Take photographs to make filing your claim easier, take photographs of any water in the house and damaged personal property. If necessary, place these items outside the home. Your adjuster will need evidence of the damage and damaged items (e.g.: cut swatches from carpeting, curtains, chairs) to prepare your repair estimate.
Make a list of damaged or lost items, iInclude their age and value where possible. If possible, have receipts for those lost items available for the adjuster. Local officials may require the disposal of damaged items. If so, keep a swatch or other sample of the item(s) for the adjuster.
Gather any documents, such as photographs, receipts and itemized lists you made prior to the flood.
Prevent mold and remove wet contents immediately.
Work with the adjuster to calculate the damage in order to prepare an accurate estimate.
Resources are available. The American Red Cross offers a free.
Corridor Recovery : Cedar Rapids
FEMA Assistance : 1-800-621-FEMA
Updated Municipal Phone Numbers
City of Palo Cleanup following a flood.
Flood Assessment Information
This is a link to view specific property information with regard to the flood event. The information will be updated as inspections occur and additional assessments are made. (Source: City of Iowa City Housing & Building Inspection Dept.)
Iowa City Frequently Used Phone Numbers
Iowa City Flood Hotline general flood information (319) 887-6202 (8AM-5PM; M-F)
Midwest Flood Response & Recovery
City of Cedar Rapids On-line Survey
Waterloo Disaster Housing Assistance Survey
Waterloo Disaster Business Assistance Survey
Abbe Center for Community Health 319-398-3562
Project Recovery Iowa (PDF) Tips for Managing Stress
Crisis Center - for financial and emotional support (319) 351-0140
Alliant Energy 1-800-255-4268
Alliant Energy Rebate Program 1-800-723-7635
Phone (Residential): 1-800-799-4443 Phone (Business): 1-800-329-6261
MidAmerican Energy Natural Gas Inspection 1-800-432-0586
MidAmerican Energy Rebate Program 1-800-723-7635
Cedar Rapids Solid Waste Agency
Cedar Rapids Home Builders Association
Cedar Rapids Small Business Recovery
City of Iowa City Building Inspection
(319) 356-5120
FEMA Assistance 1-800-621-FEMA
American Red Cross
(319) 393-3500 or 1-866-438-4636
Crisis Center - for financial and emotional support (319) 351-0140
United Way Flood Relief Fund (319) 338-7823
Want to volunteer or need volunteer assistance? Call United Way 319-337-8657 (8:30am -5:00pm M-F; 10:00am-2:00pm weekends)
Iowa Jobs
United Way Flood Relief Fund (319) 338-7823
Midwest Flood Response & Recovery
Iowa City Public Library Flood Info
Johnson County Emergency Management
City of Palo Cleanup following a flood.
Iowa Attorney General - Consumer Protection Iowa Department of Public Health Linn County
Offer and Find Donatable Resources
OSHA Public Risk Management Assoc.
State Historical Society of Iowa
Red Cross: Are You Ready for a Flood?
Iowa Homeland Security and Emergency Management Division 515.725.3231
The Iowa Homeland Security and Emergency Management Division (HSEMD) plans for and responds to both natural and human-caused disasters. The Division helps to coordinate activities before, during and after emergencies through partnerships with local, state, federal and private agencies.
Department of Human Services 877.937.3663
Iowa Department of Human Services (DHS) has several programs to help with the damage caused by flood and storms. DHS manages the Individual Assistance Grant Program for people with low income. The grant program is automatically launched with a governor's declaration. Applications are due within 45 days of those declarations.
Department of Transportation Customer Service, 7am-9pm non-emergencies only 1.866.452.8510
The Iowa DOT is responsible for maintaining the 9,373-mile Primary Road System (interstate and numbered Iowa and U.S. routes, and 3,975 bridges). To ensure the public's safety on these roadways, the department relies on a number of programs designed to assist with protecting the public from flood-related dangers.
Department of Natural Resources 515.281.5918
Iowa DNR helps educate Iowans by providing information on precautions for boating and also testing for clean water, including wells.
Department of Elder Affairs 515.725.3333
The Department of Elder Affairs helps identify programs for aging individuals to deal with the situation related to floods. They also work with the Department of Human Services to guide people Iowa 's disaster assistance program for families with a limited income.
Department of Public Health 515.281.7689
Iowa Department of Public Health helps facilitate public health awareness for issues related to the flooding. Health departments, health professionals, and the general public are making health inquiries about recent storms and flooding to the department.
Iowa College Student Aid Information Service Center 877.272.4456
Assistance with federal student loans, as well as how the floods may impact college financial aid packages next fall.
Iowa Workforce Development 1.800.562.4692
IWD provides reemployment and unemployment services for Iowa workers. IWD recently announced workers in several Iowa counties are eligible for Disaster Unemployment Insurance Benefits Claims. If you live or work in any of the counties designated as eligible for Disaster Unemployment Assistance and have lost your job due to the recent bad weather, you may apply for these federal benefits. The benefits cover self-employed workers not usually entitled to unemployment insurance, including Iowa farmers.
Iowa Department of Revenue 1-800-367-3388, or email idr@iowa.gov
The Iowa Department of Revenue has information on extended deadlines for Iowa taxpayers affected by flood or tornado.
Iowa Department of Administrative Services
Political subdivisions in the state are authorized to use certain contracts negotiated by the State of Iowa Department of Administrative Services. Items covered by these contracts include: building supplies, paint, office equipment and furniture, computers and printers, and vehicles. Visit this link for a complete list.
Department of Cultural Affairs - Iowa Arts Council - Disaster Response 1-515-281-6412
Resources for Arts, Cultural and historical concerns
Iowa Department of Economic Development - For non-emergencies, call 800-245-IOWA
Click here to view frequently asked questions on IDED flood recovery assistance.
The Iowa Department of Economic Development (IDED) is working in partnership with FEMA, SBA and Iowa 's business alliances to assist Iowans individually on their short and long term flood recovery efforts. Department officials are on the ground at the Cedar Rapids Business Recovery Center and are willing to answer questions about housing, business recovery assistance and public infrastructure needs for your community. Calls are welcome between 8 a.m. and 5 p.m. Monday thru Friday.
Department of Human Rights – 515-242-5655
Division of Community Action Agencies – 515-281-3861
The Department of Human Rights helps identify programs for individuals to deal with the situation related to floods through local community action agencies. In addition assistance may be available to assist with communications with Deaf and Hard of Hearing individuals, as well as communications with the Latino and Asian-Pacific Islander communities.
Iowa Department of Education
A Disaster Recovery Team ready to help connect Iowa's school districts, area education agencies, community colleges, and others with information and resources to help continue to meet the educational needs of Iowa students.
County Emergency Management Agencies
Iowa Attorney General - Consumer Protection Phone: 1-888-777-4590 or 515-281-5926
Iowa Department of Agriculture and Land Stewardship
Community Action Agencies in Iowa (PDF) Local community action agencies provide low-income families with a variety of services, including emergency food and clothing, utility assistance, health and nutrition, and referral to other community services. Services vary by location. Contact the office serving your county.
Iowa State University Flood Clean Up & more
Treasurer of the State of Iowa - Low Interest Loan Program for Small Businesses
Iowa Legal Aid – 1-800-532-1275 (Mon – Fri; 9 - 11am and 1:30 - 3:30pm ) Iowa Legal Aid is a non-profit social services agency which serves low-income Iowans. Iowa Legal Aid attorneys are available to assist qualified Iowans struggling to recover from the recent natural disasters by providing:
- Advice on how to apply for Federal Assistance; Help with appeals of denials of Federal Assistance; Information on programs available to disaster victims
- Assistance with housing related legal issues arising due to weather related damage
- Advice on submitting or pursuing insurance claims
- Representation in any civil legal matter relating to the disasters
Phone (Residential): 1-800-799-4443
Phone (Business): 1-800-329-6261
1-800-255-4268